How to submit an event plan

Purpose This article explains what information MSDC needs to review and approve an event, and how to submit an event plan using the “Event Plan Request” ticket form in Zendesk.

Before you submit

• Submit at least 15 business days before your event for routine internal review. For outdoor events, events requiring permits, or events with vendors/food, submit at least 30 business days before the event.
• Confirm approval requirements with your program lead (e.g., budget approval, insurance, municipal permits).
• Gather attachments: site map, floor plan, vendor contracts, certificate of insurance, budget estimate, signage and accessibility plan.
  
  Click here to submit in Zendesk
• Go to the “Event Plan Request” ticket form in Zendesk (or create a new ticket and select the Event Plan Request form).
• Complete all required fields and attach files (allowed formats: PDF, JPG, PNG, DOCX). Maximum attachment size: 10 MB per file (adjust per your Zendesk limits).
• Click Submit. You will receive an auto-confirmation email with a ticket number. If additional information is needed, the Events team will comment on the ticket.